General
Vault365 is a managed Backup-as-a-Service (BaaS) solution powered by Veeam technology. It provides secure, reliable, and scalable protection for your business data—covering Microsoft 365, virtual machines, physical servers, and cloud workloads. With built-in disaster recovery and air-gapped offsite storage, Vault365 ensures your critical data is always recoverable.
Vault365 is ideal for organisations of all sizes that want enterprise-grade data protection without the cost and complexity of maintaining their own backup infrastructure. From SMEs to large enterprises, Vault365 delivers compliance-ready, fully managed backup and recovery.
With Vault365, you eliminate the overhead of managing backup hardware, software updates, and monitoring. Our service provides:
- 24/7 monitoring by backup experts
- Encrypted offsite storage
- Air-gapped protection against ransomware
- Simple pay-as-you-go pricing per user or per workload
- Fast recovery times and guaranteed data availability
Vault365 integrates with all major cloud providers including Azure, AWS and Google Cloud. Your data is also stored in a Private Cloud at our data centre in Ireland.
Yes! data is fully encrypted at every step. Backups are as safe and confidential as they would be in a dedicated off-site repository
Vault365 provides a backup method and storage locations that are highly resistant to ransomware attacks since they are offsite and immutable, meaning they cannot be modified in any way. In addition, through SureBackup, your backups are assessed. Lastly, granular recovery capabilities and global index let you find and restore what you need as quickly as possible.
With Vault365, our specialised team manages your backups for you, assuring that they are backing up correctly, are error free, free of malware, and are restorable. Enjoy the peace of mind that comes with knowing that we’ve got you covered.
With Vault365, you only pay for what you use each month, so this value will go up or down, depending on whether your usage increases or decreases.
In a word, yes, you can easily switch from your current backup solution to Vault365. With Vault365, our backup solution protects cloud, virtual and physical workloads. It’s fully software-defined and flexible for any hardware and storage.
Vault365 applies a standard fair usage policy of 25GB per licenced account, shared among all accounts. For example, a tenant with 100 accounts will have a total of 2.5TB storage shared between all accounts. Above this value, extra storage will be charged at our standard BaaS pricing per TB (or part thereof).
Features & Capabilities
Vault365 protects:
- Microsoft 365 (Exchange, SharePoint, OneDrive, Teams)
- Virtual machines (VMware, Hyper-V)
- Physical servers (Windows, Linux)
- Cloud workloads (AWS, Azure, Google Cloud)
- Databases & applications
Yes. Vault365 backups are encrypted in transit and at rest, with optional immutable storage that prevents data tampering. Air-gapped copies ensure ransomware cannot access or delete your backups.
Recovery times depend on workload and size, but Vault365 is optimised for rapid recovery. You can restore single files, emails, databases, or full systems within minutes to hours—significantly reducing downtime.
Yes. Beyond backups, Vault365 offers Disaster Recovery-as-a-Service (DRaaS) capabilities. You can spin up critical systems in the cloud if your on-premises environment becomes unavailable, ensuring business continuity.
Security and Compliance
Absolutely. Vault365 uses end-to-end encryption, role-based access control, multi-factor authentication, and secure Tier-3 data centres. All data is encrypted during transfer and at rest.
Data is stored in ISO-certified, GDPR-compliant European data centres (Ireland-based by default, with optional redundancy in other EU locations). You always know where your backups reside.
Yes. Vault365 provides auditable backup policies and retention options that help organisations comply with GDPR, ISO, HIPAA, DORA, NIS2 and other regulatory frameworks.
Management and Support
No. Vault365 is a fully managed service. Our backup experts handle configuration, monitoring, and troubleshooting for you. You get a simple web-based dashboard for visibility and reporting.
All plans include 24/7 monitoring and support from certified backup specialists. You also get proactive alerts, regular health checks, and expert assistance with restores and disaster recovery.
Yes. Vault365 is built for scalability. You can easily add or remove users, workloads, and storage as your needs change—without hardware upgrades or hidden costs.